Shipping + Returns
Each work is handmade with care and attention to detail. Standard production time for most Items is 7 days from receipt of your order. In addition, shipping time varies by size and weight. During high-traffic times, shipping may be longer. We send tracking information once the order is received.
Returns
To be eligible for a return, art must be in the same condition that you received it in, and must be within 30 days of purchase. Once your return is received and inspected, we will send you an email to notify you that your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days.
To complete your return, email us at info@michellecarnes.com for instructions.
Shipping
You will be responsible for paying for shipping costs for returns. Shipping costs are non-refundable. Since you are shipping canvas or fragile items, please use trackable USPS shipping and purchase shipping insurance to guarantee that we will receive your returned item. To return your product, please send as an insured USPS package with tracking to: PO Box 122, Bodega Bay, CA 95473, United States.